555-555-5555
mymail@mailservice.com
Family-Owned, Locally Operated — Husband & Wife Team
Personalised Customer Service — Empowering You To Do It Yourself
Mobile Tech Support — Whenever and Wherever Suits You
Tech Bias offers support to help you download, complete and submit online forms. We can also assist you in communicating with government agencies like Centrelink and DVA, big businesses, banks, utilities, telcos, city councils and more.
Navigating forms and communicating with agencies can be daunting, but we're here to help make it easier for you. Whether you need to fill out a form for government support or contact a business about your account, we'll guide you through the process step by step.
If you or someone you know needs help with forms in Ipswich or Brisbane, please don't hesitate to get in touch. We're here to help you navigate the digital world with ease and confidence. Call 0493 582 897 for a quote.
We understand that each form and interaction can be unique, requiring specific information and understanding. That's why our team is dedicated to providing personalised support tailored to your needs. Our goal is to simplify the process, ensuring you feel confident and informed every step of the way.
Our services include:
We have a large knowledge base on how to set up devices and resolve issues. However, if the issue can’t be resolved by us due to something out of our control (e.g. broken or faulty equipment), we will discuss this with you and make suggestions for what you can possibly do going forward.
Although this is not the most favourable outcome for anyone, as a small business, we would ask that you still pay for the hours that we have provided.
Based on our previous client interactions, it is highly unusual for you to encounter the exact same problem again. However, we acknowledge the possibility due to factors beyond our control, such as equipment failure or faults. Rest assured, we are committed to providing comprehensive training and detailed instructions during our initial contact, and we also offer a 30-day follow-up, where we make sure it’s still working perfectly for you.
Of course, if the issue repeats, you’re more than welcome to call us, and we’ll walk you through it.
We hope so! We’re here to help you set up, use, and troubleshoot technology and devices. While we don’t do actual hardware repairs, we’re here for all the other technology-based support and troubleshooting you might need.
Not sure if we can help? Give us a call and ask.
Appointments can be made outside of these hours; contact us to find out more